70% of projects fail to deliver expected benefits due to poorly defined business cases. Building Better Business Cases provides you with a practical, repeatable process to identify business needs, analyze problems, and create compelling recommendations that drive real business results. This course is your guide to making smarter investment decisions, before, during, and after your projects, ensuring every initiative is grounded in value.

In just one day, you’ll master a step-by-step framework that helps you clearly define business needs, diagnose root causes, and present recommendations with confidence. Gain 7 PDUs (PMI) or 7 CDUs (IIBA) while building the skills to make your business case stand out.

Defining the wrong problem—or solving it with incomplete requirements—is one of the fastest ways to derail a project. According to PMI’s Pulse of the Profession® 2023, 66% of organizations cite poor requirements management as the top cause of project failure. Business analysts who can bridge the gap between stakeholder intent and project execution help avoid costly misalignment.

The Foundations of Business Analysis course teaches the core competencies every analyst needs to support project success. Participants learn how to identify the real business need, engage stakeholders, and manage requirements from concept through evaluation. These skills improve alignment between business goals and project outcomes—ensuring solutions deliver measurable value.

This IIBA-endorsed course is approved for 14 PDUs and 14 CDUs.

This course presents several common models to help you elicit and analyze requirements. You will practice analyzing, modeling, and reviewing the requirements as you work through an engaging case study. You will also learn and practice industry-standard modeling notation for each model. The models in this class follow the concurrent modeling framework, emphasizing process, data, interaction, and interface requirements. This simple framework will help you develop a quicker and more complete set of requirements.

This course has been approved for 14 PDUs | 14 CDUs

Unlock one of the fastest ways to drive measurable results in any organization. This course equips you with practical tools to define problems, scope processes, and uncover root causes of inefficiency. Learn to model current workflows, analyze performance, and design improved processes that deliver measurable value. Gain hands-on techniques to implement, monitor, and sustain improvements for long-term success. Ideal for professionals seeking impactful, real-world results.

Learn to define problems, scope processes, and build process maps. Analyze current-state performance, identify waste, and uncover root causes. Design future-state processes, prioritize improvements, and implement, measure, and sustain results using practical BPI tools.

Did you know that inefficient processes can cost businesses up to 30% of their revenue? Effective business process modeling is key to improving efficiency, reducing waste, and enhancing productivity. This course provides the fundamental skills to document, refine, and optimize business processes, ensuring clarity and consistency in workflows. Participants will learn how process modeling fits into the larger Business Process Management (BPM) framework, explore essential modeling techniques, and apply best practices to streamline operations.