Strong business cases identify feasible and effective ways of meeting a business need, whether a problem or opportunity, and are used to justify and recommend projects to meet those needs. A solid business case will help avoid investing in initiatives before understanding the underlying problem or ending initiatives without knowing whether the investment yielded the business results needed. Through this course, you will learn a repeatable process that starts with identifying business needs and ends with a compelling business case.

This course has been approved by PMI for 7 PDUs and by IIBA for 7 CDUs.

Defining the wrong problem—or solving it with incomplete requirements—is one of the fastest ways to derail a project. According to PMI’s Pulse of the Profession® 2023, 66% of organizations cite poor requirements management as the top cause of project failure. Business analysts who can bridge the gap between stakeholder intent and project execution help avoid costly misalignment.

The Foundations of Business Analysis course teaches the core competencies every analyst needs to support project success. Participants learn how to identify the real business need, engage stakeholders, and manage requirements from concept through evaluation. These skills improve alignment between business goals and project outcomes—ensuring solutions deliver measurable value.

This IIBA-endorsed course is approved for 14 PDUs and 14 CDUs.

Improving business processes can deliver immediate results, including higher quality, reduced waste, increased efficiency, and enhanced productivity. This course provides the skills needed to analyze, improve, and manage business processes. It is part of the Business Process Management (BPM) certificate program and is designed for professionals looking to enhance operational performance.