Time is limited, so getting the most out of every minute is critical. In this course, students will learn to improve their focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of their time. Students will acquire time management tools and decision-making techniques to help focus on purpose and achieve your goals, balancing the needs of both business and personal life.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

This one-day course will help you develop the perspective and skills to create memorable experiences for your customers. You will come away with an appreciation for the power and benefit of a positive customer service interaction for your customers, your organization, and you! Get insight into how customer service is about more than the issue you help solve at the moment – it is about creating advocates for your brand that help generate continuous value to your organization.

Are your negotiation skills helping you close deals — or costing you opportunities?

Research shows that strong negotiation skills can improve contract terms by up to 20% and reduce time-to-agreement by 30%. This Strategic Negotiation course equips you with the mindset, tactics, and frameworks needed to navigate complex negotiations with confidence.

You’ll learn how to analyze negotiation contexts, plan strategically, communicate persuasively, and respond effectively to resistance. Through practical scenarios and group exercises, you’ll walk away ready to influence outcomes, manage stakeholders, and protect business interests.

How do we actually maximize the time in our day? We always hear the phrase: You can’t buy more time. With this course, you will learn how to proactively build in time to find more time in your day to be productive, effective, and efficient in your daily workflow. This includes your email management, time audits, understanding your working style, and building in automation into your daily practice.

This course has been approved for 7 PDUs | 7 CDUs

Whether speaking publicly or to a specific audience, your ability to build, develop and deliver a purposeful presentation is key to being able to convey your message and achieve your desired results. From open to close, it is crucial to learn the tools necessary to maintain engagement and to organize ideas to create coherent and convincing oral presentations.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

In a world brimming with information and divergent perspectives, the ability to think critically is an invaluable asset. Possessing critical insight allows us to discern fact from fiction, make informed decisions, and approach problems from unique angles. To make the best decisions and determine the most efficient and effective course of action, a deeper situational understanding and innovative outlook are important.

This course will earn you 14 PDUs | 14 CDUs

Information Technology (IT) managers require a specific skillset to properly create, oversee, and motivate their teams. This workshop provides the enhanced capabilities necessary to move from a subject matter expert to a role more in line with leadership. From developing an inspiring vision and empowering members to reach it, to meeting deadlines and evaluating results.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs