PL-7008 Create agents in Microsoft Copilot Studio
- 1 Day Course
- Language: English
Introduction:
In this learning path, you will learn how to create custom copilots with Copilot Studio and will get the opportunity to practice your skills in a guided project.
Objectives:
Course Outline:
1 – Build an initial copilot with Microsoft Copilot Studio
- Copilot creation
- Copilot creation using conversational builder
- Generative Answers
- Deploy copilots
2 – Manage topics in Microsoft Copilot Studio
- Work with bot topics
- Branch a topic
- Create topics for existing support content
- Work with system fallback topics
- Manage topics
3 – Work with entities and variables in Microsoft Copilot Studio
- Work with entities
- Custom entities
- Use entities in conversations
- Work with variables
- Reuse variables across topics
4 – Enhance Microsoft Copilot Studio copilots
- Use Power Automate to add actions
- Copilot actions
- Transfer conversations to agents by using Omnichannel for Customer Service
- Create topics for existing support content
- Trigger types
- Analyze copilot performance
5 – Create a copilot with Microsoft Copilot Studio and Dataverse for Teams
- Create your first copilot
- Create and modify topics
- Add inputs, variables, and conditions
- Call an action to pull in Dataverse for Teams data
- Publish and share your new copilot
6 – Guided Project – Create copilots with Microsoft Copilot Studio
- Prepare