MS-4004 Empower your workforce with Copilot for Microsoft 365 Use Cases

Introduction:

This one-day course is composed of two parts – Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot. The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases – Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case. To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they’re licensed to use Microsoft 365 Copilot. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.

Objectives:

Course Outline:

1 – Introduction to Microsoft 365 Copilot

  • What is Microsoft 365 Copilot?
  • Explore how Microsoft 365 Copilot works
  • Explore the core components of Microsoft 365 Copilot
  • Examine how Microsoft is committed to responsible AI

2 – Explore the possibilities with Microsoft 365 Copilot

  • Compose and summarize documents with Microsoft 365 Copilot in Word
  • Summarize and draft emails with Microsoft 365 Copilot in Outlook
  • Design captivating presentations with Microsoft 365 Copilot in PowerPoint
  • Analyze and transform data with Microsoft 365 Copilot in Excel
  • Elevate productivity with Microsoft 365 Copilot in Teams
  • Empower your workflow with Microsoft 365 Business Chat

3 – Optimize and extend Microsoft 365 Copilot

  • Examine the art and science of working with AI
  • Review best practices for using Microsoft 365 Copilot
  • Examine how to build an effective prompt
  • Review prompting best practices
  • Extend Microsoft 365 Copilot

4 – Empower your workforce with Microsoft 365 Copilot: Executives Use Case

5 – Empower your workforce with Microsoft 365 Copilot: Sales use case

6 – Empower your workforce with Microsoft 365 Copilot: IT Use Case

7 – Empower your workforce with Microsoft 365 Copilot: Marketing Use Case

8 – Empower your workforce with Microsoft 365 Copilot: Finance Use Case

9 – Empower your workforce with Microsoft 365 Copilot: HR Use Case

10 – Empower your workforce with Microsoft 365 Copilot: Operations use case

11 – Empower your workforce with Microsoft 365 Copilot: Challenge Use Case

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