AB-100T00: Architecting agentic AI business solutions

Introduction:

Architecting agentic AI business solutions is an advanced course for architects, senior consultants, and technical leaders responsible for planning, designing, and governing AI-powered enterprise solutions built on Microsoft platforms. This course serves as a foundational, real-world, and architectural preparation step that builds the design judgment, strategic reasoning, and end-to-end understanding learners need before pursuing the AB-100 exam or implementing agentic AI solutions at scale. Learners will explore how to architect AI-powered business solutions that use agents, copilots, and generative AI to automate tasks, improve decision-making, and enhance employee and customer experiences. Emphasis is placed on architecture, trade-offs, governance, cost/benefit analysis, and lifecycle management, rather than step-by-step configuration.

Objectives:

Course Outline:

1 – Introduction to agentic AI business solutions

  • Drive AI transformation with architect strategies
  • Explore Microsoft AI technologies for business
  • Identify Microsoft AI technologies for business solutions
  • Identify out-of-box Microsoft AI agent resources for business solutions
  • Identify out-of-box Microsoft AI agents for business
  • Module assessment

2 – Analyze requirements for AI-powered business solutions

  • Assess the use of agents in task automation, data analytics, and decision-making
  • Review data for grounding accuracy, relevance, timeliness, cleanliness, and availability
  • Organize business solution data for AI systems
  • Module assessment

3 – Manage testing AI-powered business solutions

  • Recommend process metrics for testing AI agents
  • Create validation criteria for custom AI models
  • Validate effective Copilot prompt best practices
  • Design end-to-end test scenarios for AI solutions using multiple Dynamics 365 apps
  • Build a strategy for creating test cases using Copilot
  • Module assessment

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